Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. The One Supplies will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7days after the confirmation.

Please return your purchase to the following address:
The One Supplies
K11-A Lorong BBKL 2/1/2,
Bandar Baru Seberang Jelai, 
27200 Kuala Lipis.Pahang 


Please contact us at TheOneLipis@gmail.com or WhatsApp : 013 - 955 0000 if you have any questions or doubts.